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Install Tilltrend from the Shopify App Store (or from the private install link if you're in the early-access group). Tilltrend asks for three read-only permissions, reads your orders and products, and builds your first report within minutes. There's nothing to configure and no code to add to your storefront.

Orders, products, and anonymised customer records, read-only. Tilltrend never reads customer names, email addresses, phone numbers, or postal addresses. It analyses what sold, when, and how much; not who your customers are. See the product page for the full picture of what it computes.

Tilltrend refreshes your store data automatically every night. You can also pull in the latest orders on demand with the "Sync now" button on your dashboard. An order placed today may not appear until the next sync. Press "Sync now" if you want it immediately.

Every figure carries a receipt: the exact query, the parameters, the rows behind it, and a hash you can replay without the AI model. That's the whole idea of Tilltrend: an answer you can verify, not one you have to trust. You can see a sample report and how the receipts look, or check the evidence page where every product claim carries a command you can run.

Because Tilltrend deliberately doesn't ingest protected customer data by default. Views that depend on it, like revenue by country, read "unknown" until that access is enabled for your store. It's a privacy choice, not a bug. Everything based on your orders and products (revenue, AOV, top products, refunds, repeat purchase, cohorts) works fully without it.

Questions about your revenue and average order value over time, your top and bottom products, refunds, repeat-purchase behaviour, and customer cohorts. Each answer comes in two parts: the numbers (from a governed metric) and how they were computed, with the receipt attached.

Starter ($39/mo): the full analytics suite with a receipt on every number, and up to 300 AI questions a month.
Pro ($99/mo): everything in Starter, with up to 2,000 AI questions a month.
Studio ($249/mo): everything in Pro, unlimited AI questions (fair use), plus data export: download your governed data as an Excel, Power BI, or Tableau bundle and mint personal API tokens for scheduled pulls.

Every plan includes a 14-day free trial.

Your subscription is billed through Shopify, so the charge appears on your regular Shopify invoice and you manage it right inside the app. Tilltrend never bills you outside Shopify's billing system.

Open the plan page inside the app to switch tiers or cancel at any time. If you cancel, you keep access through the end of the current billing period. There's no lock-in and no cancellation fee.

Yes. Every plan lets you download the data behind any answer as a governed CSV, with its receipt included in the file. On Studio, the Export page also gives you a full Excel/Power BI/Tableau bundle and personal API tokens, so you can pull your data on a schedule with a single authenticated request.

Yes. Tilltrend ingests no customer PII, gives every store its own isolated database, encrypts secrets at rest, audits every access, and keeps tested backups. We follow a written incident-response policy. The evidence page and about page explain the discipline behind that in detail.

Uninstalling Tilltrend from your store automatically deprovisions your data: your dedicated database is removed. If you'd like your data deleted while keeping the app, or you're handling a customer's data request, email contact@tilltrend.app and we'll confirm it in writing. Our Privacy Policy, Terms, and DPA are available on request.